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By building a positively perceived employer brand, you can convince employees and skilled professionals to join your company. This branding process is called employer branding, and it has gained significant importance within HR departments.
We explain how employer branding can be used profitably as a marketing strategy for new employees. With the following tips and the necessary background knowledge, you can give your company's recruiting process a fresh perspective.
The world of work has undergone significant change in recent years. Digitalization and globalization have shifted the balance of power between employers and employees. While companies used to be able to carefully select their employees, they now need to position themselves as an attractive employer to potential candidates.
Simply posting a job ad and waiting for qualified applicants has long become a relic of the past as a recruiting strategy. Based on analysis, measures, and strategy, companies need to stand out from the competition on the labor market and get potential employees excited about them. The foundation for this is employer branding, developing an employer brand that's perceived positively. This is influenced not just by external perception, but also by a company's internal culture. Through strong identification with corporate values, meaning an employer's principles and philosophy, and positive statements about their own work, employees support employer branding.
There's an important distinction to make between the terms "employer branding" and "HR marketing" (Personalmarketing). Using them synonymously is fundamentally incorrect, even though both forms of marketing pursue the same goal, winning motivated employees for your company.
While HR marketing focuses on operational measures, employer branding is a strategic orientation with an eye toward the future. Developing an employer brand sustainably supports the work of HR marketing. To draw a clear distinction, it's worth looking at the activities involved. In HR marketing, the focus areas are:
The tasks in employer branding are more strategically oriented. Development starts with a comprehensive analysis of the current state, which serves as a starting point. With a focus on target audiences, a branding process is launched that also involves current employees and managers. As broad a view of the company as possible allows for objective employer branding. At its core, employer branding works toward the following goals:
Building an employer brand can generally be broken down into 6 steps.
(1) Analyze the current state
(2) Develop and define your Employer Value Proposition
(3) Work out a communication strategy
(4) Branding measures
(5) Find & win employees
(6) Retain employees long-term
Analyzing the current state should be examined critically and include as many perspectives as possible. Your own employees play a special role here, since they can assess the company based on their own experience. Anonymous employee surveys and workshops help build a clear picture.
The second component is a set of helpful questions, whose objective answers can influence the assessment:
The Employer Value Proposition (EVP) defines the promise an employer makes to its employees and candidates. It describes the value employees can expect when they put their talent to work for the company.
The Employer Value Proposition is often confused with classic expectations. Compensation or the number of vacation days play no role in developing it. Instead, the EVP focuses on work culture and atmosphere within the company. With the Employer Value Proposition, the company positions itself on key future-facing questions like digitalization, further training, communication, work methods in practice, or diversity.
The Employer Value Proposition creates the conditions for strong identification with the company, and also lays the groundwork for long-term employee retention. The EVP should be formulated authentically, sustainably, and credibly. The goal is to speak with the voice of all employees, not to paint a fictional picture.
The Employer Value Proposition and the identified target audiences form the basis for your future communication strategy. Key questions to consider include:
The communication strategy aims to win over potential employees. A dedicated careers website is essential, along with a presence on the classic job boards. On top of that, there are paid job ads, like on search engine giant Google, or the use of social media.
Handling social media requires care. A wrong message or misinterpretation can quickly lead to a negative image. It's important to analyze which social media channels are relevant for your target audience. Facebook, Instagram, or YouTube aren't suitable for every company. Professional networks like Xing or LinkedIn, on the other hand, can be used in many ways.
It's worth questioning the formats used to communicate employer branding. Pure text messages only reach a fraction of the target audience. Multimedia and creativity, through videos, images, clips, or graphics, represent forward-thinking companies.
The branding measures of a long-term strategy consist of internal and external elements. Internal measures include:
External branding measures support external presentation. These include:
Developing employer branding or your Employer Value Proposition lays the groundwork for successful recruiting. With optimal preparation, finding and winning new employees becomes faster and more targeted. Ideally, sought-after professionals become aware of your company on their own and recognize the value it adds to their career by contributing their talents or knowledge.
Successful employer branding leaves the competition behind, or at least outpaces them during the application process. Shorter time to hire (the time between posting a role and hiring) and a lower drop-off rate during the application process are positive effects that can be attributed to this strategy.
Implementing the Employer Value Proposition helps retain employees with the company long-term. There's a genuine sense of wellbeing, and transparent external communication lets current employees help win new ones.
The employer branding process is never truly finished. Through regular feedback from your own employees, an objective look at your own brand, and targeted brand management, dynamic ongoing development is guaranteed.
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